Sunstorm Computer Systems Solutions L.L.C., ("we," "our," or "us") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding your data. By using our website and services, you consent to the terms outlined below.
Purpose of This Privacy Policy:
This Privacy Policy outlines the types of information we may collect, how we use it, and the measures we take to safeguard it. It also details your rights concerning your personal data.
Please be aware that our website and digital platforms may include links to third-party sites for your convenience. We are not responsible for the privacy practices or security of these external sites. We advise you to review the privacy and security policies of any third-party sites you visit.
The terms used in this Privacy Policy have the same meanings as those defined in our Terms and Conditions, available on our website, unless otherwise specified in this policy.
1.Information We Collect
To enhance your experience with our services, we may request certain personally identifiable information from you, such as your name, phone number, and postal address. This information will be used to contact or identify you.
We will process your personal data in compliance with applicable data protection laws and this Privacy Policy. Your data will primarily be used for record-keeping and to deliver our services and products. This may include sending you information about us, our affiliates, and related organizations, including promotional and marketing materials about our offerings.
Additionally, we may create a profile for you to inform you about services, products, events, or special information that might interest you. We may also analyze user behavior and site usage to improve our services. Aggregated (anonymous) data may be shared with third parties for these purposes if applicable. We may engage third-party service providers to assist with processing your personal data, and additional data protection notices will be provided as necessary.
We collect information directly from users when they fill out our website contact form. The information collected includes:
  • Name
  • Organization
  • Email Address
  • Contact Number
  • Details of the Enquiry
In addition, our website uses cookies and other tracking technologies to gather information about your interactions with our site, which may include:
  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited on Our Website
  • Date and Time of Visit
2. Purpose of Data Collection
The information we collect is used for the following purposes:
  • Responding to Enquiries: To address your questions and provide information about our products and services.
  • Service Improvement: To enhance our website, services, and client experience.
  • Communication: To follow up with you regarding your enquiry and maintain professional communication.
  • Analytics: To understand website usage patterns and improve functionality and content.
3.Sharing Your Information
To provide our services effectively, we may share your personally identifiable information with:
  • Service Providers: Organizations that assist us or act on our behalf, such as IT service providers, accountants, and other technical experts. We ensure these entities agree to maintain the confidentiality of your information. If they are located outside the European Economic Area, we will ensure they apply the same level of protection as required by EU data protection laws and use your information solely for providing services to us.
  • Legal and Regulatory Obligations: Any third party to whom we must disclose information to comply with legal or regulatory requirements.
We use the information you provide solely for the purposes for which it was collected, as outlined in this notice. We do not share personally identifiable information with third parties, except as required by law, to fulfill our obligations to you, or as described.
Your personal information will be retained only for as long as necessary to achieve the purposes for which it was collected or as required by law.
4.Use of Cookies and Tracking Technologies
Cookies are small files with data that serve as unique identifiers, sent to your browser from the website you visit and stored on your computer's hard drive. Our website uses cookies to collect information and enhance our Service. You can choose to accept or refuse cookies, and be notified when a cookie is being sent to your computer. However, if you refuse cookies, some parts of our Service may not function properly.
·Technical/Functional Cookies
Some cookies are essential for certain parts of the website to function correctly and to remember your preferences. These cookies make it easier for you to navigate our site, such as retaining items in your shopping cart. We may place these cookies without your consent.
· Statistics Cookies
We use statistics cookies to improve the user experience on our website by analyzing usage patterns. We seek your permission before placing these cookies.
· Marketing/Tracking Cookies
Marketing/Tracking cookies are used to create user profiles for targeted advertising or to track your activities across our site and others for similar marketing purposes.
· Social Media Cookies
We may include content from social media platforms to promote or share our web pages. This content often includes code from social media networks and places cookies that can store and process information for personalized advertising. Please review the privacy statements of these social networks (which may change periodically) to understand their use of your personal data. We anonymize the data as much as possible.
You can manage cookies through your internet browser by automatically or manually deleting them. You may also configure your browser to notify you each time a cookie is placed. For more details, refer to your browser's Help section. Please note that disabling cookies may affect the functionality of our website, and deleted cookies will be replaced upon your next visit if you consent.
5.Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6.Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by UAE laws. If you would like your information deleted, please contact us, and we will take reasonable steps to comply with your request.
7.Your Rights
As a user, you have certain rights regarding your personal data, including:
  • Right to Information: To understand how your information is used.
  • Right of Access: To access your personal information.
  • Right to Rectification: To correct any errors in your information.
  • Right to Erasure: To request the deletion of your information.
  • Right to Restrict Processing: To limit how your information is processed for specific purposes.
  • Right to Object: To object to ongoing processing of your information.
  • Right to be Informed of Automated Processing: To be aware of any automated decision-making or profiling involving your information.
You can opt out of receiving marketing communications from us (or any other organization to which we may share your data) by contacting us via mail or email (see contact details below). You also have the option to unsubscribe from marketing emails by clicking ‘unsubscribe’ at the bottom of our emails. Please note that opting out will prevent you from receiving updates on new services, products, events, or information that may interest you.
8.Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. All updates will be posted on this page, and we encourage you to review this policy regularly to stay informed.
9.Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: info@sunstormsolutions.com

Last Updated: 01.11.2024
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.